Time to launch your new product? Kick off a crowdfunding campaign? Up-level your corporate video? That means you’ll need a video–and a video production team.

Which should be really fun! But can also be a little terrifying. There’s so much to think about, from vendor selection and budget to scheduling and storyline. And that doesn’t even begin to get into all the little parts of creating a video that you probably haven’t even started to think about—wrangling equipment, managing casting, scouting locations, keeping everybody fed, editing—that can make a seemingly simple video request a massive production.

That means you’ll probably have a lot of questions. Don’t worry, we have a lot of answers (though not ALL the answers!). From decades of combined experience working on video projects of all stripes, here the top five video questions we get from organizations ready to get started–also known as the Feel Good Video FAQ.

What’s your price range?
Budgets vary–a lot.

Yes, it’s an admittedly annoying answer that means you have to send us an email, but it’s the only fair response simply because there are too many variables we just don’t know—and which can make a big impact on pricing.

There are a few rules of thumb. The bigger the cast, the more it costs. The more locations, the more it costs. Complexity costs more, but you also get more of a discount with bigger projects as economies of scale kick in.

We don’t even give ballparks because they might be totally unrealistic for what you have in mind. That said, I can say that we strive to deliver awesome value to all of our clients—and they tell us we do too.

How much of the process do you handle?
We do as much or as little as you need—from storyboarding and scripting to casting and location scouting, style mood boards to editing and color correction. Most clients let us take as much as we can off their plate for true turnkey service. And we always include our clients in all major decisions, particularly scripting, casting and final cuts.

Where are you based?
We’re proud to work with companies around the world! We’re physically based in the heart of Silicon Valley in Palo Alto and we do most of our filming in Los Angeles. We also film in New York, Chicago and about 25 countries abroad. LA talent is typically less expensive—and really good. And California is famous of having stunning weather and the best locations opportunities for filming any time of the year. That said, we have an extensive network to get the job done just about anywhere. (Still looking for a client to challenge us on Antarctica!)

Do you have equipment?
We take care of all equipment for you to meet professional specifications and deliver cinematic quality. If you have specific questions about cameras and gear, drop us a line and we’ll sort that out.

I need a video yesterday. What’s your timeline?
We’re really fast. Like, once did a video soup-to-nuts in 12 hours fast. Sometimes we may get jammed up with shoots, but it’s rarely us holding up production. Try us!

Any more questions we missed? Just let me know. Thanks—and let’s go make a video!

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